The ribbon mic repair service process can be summarized as follows:

  1. Add the appropriate Service to your shopping cart ( Standard, Stereo, 4038 repair service), and complete checkout from the site.  You will pay the return shipping at checkout time, which is flat rate.
  2. Upon successful checkout, ship your well packaged microphone to our mailing address.
  3. When the microphone is received and has been repaired, you will receive an email notifying you of return shipment, including tracking number.
  4. Your repaired microphone arrives repaired and ready for use.

Repair time is roughly 2-5 days from receipt of the microphone, depending on our workload, the amount of effort involved in the repair, and the phase of the moon.